Retention Policy

Odenaro applies category-based retention rather than one universal deletion period.

Customer workspace records

Operational and financial records remain under the customer's control while the workspace is active. Customers are responsible for legal record-retention requirements applicable to their business.

Audit and security logs

Limited metadata about critical actions may be retained separately for security, integrity, compliance and dispute-resolution purposes. Audit logs are not deletable through the normal tenant interface. They are subject to periodic retention review and deletion when the purpose for retention no longer applies.

Sensitive operational data

Customers should keep health, medical, child or other sensitive operational data only for as long as necessary for the purpose for which it was entered and any applicable legal obligation.

Backups

Backups are retained on a rolling operational schedule. Deleted production data may remain temporarily in protected backups until those backups expire in the ordinary rotation.

Termination

After account termination, workspace data is scheduled for deletion after the applicable export/closure period unless longer retention is legally required or necessary for a legitimate security, dispute or compliance purpose.

Questions: info@odenaro.com